Start a New Service

Starting Your New Service

  1. Complete and submit your new service application.
  2. Submit one form of ID, must be a photo ID.
  3. Pay the required deposit. Accounts cannot be created until the deposit is paid.
  4. Pay any unpaid prior balances owed to the City of Yukon.
  5. Schedule a meter turn-on time with our office.

Online Submission Forms

Security deposits are required to maintain an active account. Deposits must be paid within 2 business days of submission of the application. Failure to pay the security deposit will result in interruption of water service.  


Deposits for new residential customer accounts are $85. Deposits for new commercial accounts are $150. You can read more information about deposits here.

Water meters are turned on by appointment only. To schedule an appointment, please contact Utility Billing at (405) 350-3910 during the hours of 8:30 am - 5 pm, M - F. Appointment times are available between 8:45am - 4:45pm, M - F.  A person 18 years of age or older is required to be present during service activation.

If you have any questions, please contact the City of Yukon Utility Billing department at:

Phone: 405-390-3510

Helpful Information for New Customers

Payment Due Date

Bills are mailed by the last business day of each month and are always due on the 15th day of the following month. If the 15th falls on a weekend or holiday observed by the City of Yukon, the following business day becomes the due date. Late fees are assessed on accounts with balances not paid on time. They are $10 for residential accounts and 10% of the outstanding balance on commercial accounts.

Pafford EMS Ambulance Membership

A $5.65 monthly charge is added to the customer's bill unless they choose to opt-out at the time the new service is started. For more information about this service please visit the Pafford Ambulance Membership page.

Paperless Billing

Customers receive an electronic bill each month rather than a paper bill through the mail. Customers enrolled in paperless billing will receive a flat $2 discount on their utility bill.  Find enrollment forms on the Paperless Billing page.

Bank Drafts

Enjoy the convenience of having your payment automatically deducted from your bank account on the due date each month. There are no added fees. For more information, see the Bank Drafts page.

Pay Online

Pay your monthly utility bill, schedule future payments, and view account information via our Payment Portal. A $4.50 fee is added to all credit/debit card transactions.